“Our experience with Sprightful was outstanding from start to finish. One of the best things about working with Pablo and his team at Sprightful is their communication, which includes clear timelines and proactive updates. Pablo set up a group chat that worked perfectly.
This was a large project, involving the installation of 41 KWH panels and 3 Tesla Powerwalls at our 5,000-square-foot home. His team made the entire process seamless by handling permits, inspections, financing, and all coordination with FPL efficiently and transparently. We signed up with them in August and had our system fully operational well before the December 31st tax rebate deadline. I know he had many other clients trying to get their solar systems installed by year's end, but he always made us feel like we were his only customer. In fact, shortly after installation, I had trouble with my Tesla app, and Pablo came by to help me troubleshoot it.
This contrasts sharply with our previous experience at our prior house, where I chose Tesla for installing the solar panels and backup batteries. Tesla's installation process was marked by poor communication and poorly trained installers. At one point during the installation, I had to go into my attic to help them find a truss. And when I had issues, it was nearly impossible to reach Tesla. Truly a night-and-day difference compared to my experience with Sprightful.
The Sprightful installation crew was punctual, professional, and detail-oriented, leaving everything clean and completed exactly as promised. I was especially impressed with how meticulously they attached the brackets to our tile roof decking. Very impressive! We are now generating a lot of energy and net-metering the excess with FPL. I can't wait to see our production numbers once summer arrives. Moreover, we feel so fortunate to have peace of mind in the event of a power outage. It's rare to find a company that manages the entire solar process so smoothly while providing excellent customer service. If you're considering solar, I highly recommend this local company. Thanks again, Pablo and the rest of the team!”
